Postal

About Postal

Tired of juggling mail at a home address or a flimsy P.O. Box? Welcome to Postal, the AI-powered virtual mailbox and business address that revolutionizes how companies handle their postal mail! Postal provides a modern, professional street address for all your critical business communications from the government, IRS, banks, and vendors. It's so much more than just a mail forwarding service; it's your complete digital mailroom. Designed for businesses of all stages—from ambitious startups and remote teams to established firms in insurance, accounting, and law—Postal transforms physical mail into a secure, searchable, and actionable digital workflow. The core value proposition is powerful: never miss a deadline again! With intelligent AI that scans, summarizes, and flags important items, you can manage your business mail from anywhere in the world with just a few clicks. Plus, with built-in SOC 2 and HIPAA compliance and optional expert compliance services, Postal ensures your data and regulatory tasks are handled securely and professionally. Ditch the clutter and the stress—embrace a smarter, faster, and more secure way to handle mail!

Features of Postal

AI-Powered Virtual Mailbox

Say goodbye to piles of paper! Postal's virtual mailbox digitizes your entire postal life. Every piece of mail is received at your real street address, professionally scanned, and uploaded to your secure online dashboard. But we don't stop at scanning—our powerful AI provides instant summaries, extracts key details like deadlines, and flags urgent items so you can see at a glance what needs action. View, download, forward, or shred any item with a single click, and manage your entire postal history with search and filter tools just like email!

Proactive AI Mailroom Assistant

This is your command center for mail management! Go beyond basic scanning with the only AI-native platform that actively helps you handle mail. The AI doesn't just summarize; it recommends what steps to take next. Need more info? Chat directly with your mail documents to ask questions and extract specific data, with citations back to the original scan. It automatically identifies important documents, tax forms, legal notices, and compliance deadlines, ensuring you're always one step ahead and never caught off guard by a missed letter.

Enterprise-Grade Security & Compliance

Your business mail is sensitive, and Postal treats it with the highest level of security. Our service is built to rigorous SOC 2 and HIPAA compliance standards from the ground up. We safeguard all Personal Identifiable Information (PII) and Protected Health Information (PHI) in secure, on-site processing facilities. This means you can confidently use your Postal address for all official business, knowing you're adhering to relevant privacy laws and protecting both your company and your clients' data from the moment mail arrives.

Expert Compliance Services

Turn your compliance headaches into a streamlined process! With Postal's optional compliance services, you can hand off complex tasks to our qualified experts. Simply tag our internal team on any compliance-related mail in your dashboard—like state filings, licensing renewals, or insurance documents—and we'll take the necessary actions for you. This specialized support is perfect for managing corporate licensing, staying updated with changing regulations, and ensuring nothing falls through the cracks, saving you immense time and worry.

Use Cases of Postal

Startups & Remote Companies

Launch and scale from anywhere! Startups and fully remote teams need a professional, stable address for incorporation, banking, and investor communications. Postal provides that credible foundation without the cost of a physical office. Team members across the globe can access and collaborate on mail in real-time, ensuring the business operates smoothly and professionally, no matter where the founders are located. It's the essential tool for a borderless business!

Accounting & Law Firms

Strengthen client trust and proactively manage sensitive documents! Firms can use Postal to handle all official correspondence and compliance mail for their practice or on behalf of clients. The secure, HIPAA/SOC 2-compliant system is ideal for receiving confidential financial or legal documents. AI flagging ensures urgent notices or filing deadlines are never missed, and the ability to quickly digitize and organize client mail streamlines workflows and enhances service.

International Businesses Expanding to the U.S.

Establish a U.S. presence instantly and securely! For companies based overseas, opening a U.S. business address can be a complex hurdle. Postal solves this by providing a legitimate physical street address to receive mail, build banking relationships, and register with state authorities. This facilitates market entry, builds credibility with American customers and partners, and makes managing cross-border mail effortless with digital access from any country.

Property Management & Multi-LLC Operations

Simplify entity management and financial workflows! Property managers and entrepreneurs with multiple LLCs can consolidate all mail to one professional Postal address, maintaining privacy and organization. A standout feature is electronic check deposit—when rent or other checks arrive, Postal can scan and securely deposit them directly to your bank, accelerating cash flow and reducing manual trips to the bank.

Frequently Asked Questions

What is a virtual mailbox?

A virtual mailbox is a service that provides you with a real, physical street address. Instead of mail going to your home or office, it goes to this secure facility. Postal then receives your mail, securely scans the exterior (and interior upon your request), and uploads a digital copy to your private online account. You get to view, manage, forward, or shred your mail from anywhere in the world via your computer or phone. It's like having a professional mailroom that works for you 24/7!

How does Postal handle check deposits?

It's incredibly easy! When a paper check arrives at your Postal address, our team will scan it and notify you immediately through your dashboard. You can then review the scanned check and, with a few clicks, request an electronic deposit. Postal works directly with your banking partner to process the deposit electronically using secure lockbox or remote deposit capture (RDC) technology, getting your funds into your account faster and without you ever needing to touch the physical check.

What does Postal’s AI actually do?

Postal's AI is your smart mail assistant! It does several powerful things automatically: First, it generates instant, easy-to-read summaries of your mail content so you don't have to read every page. Second, it intelligently flags items that are important or urgent, like government notices or bills with due dates. Third, it can extract key data points like amounts, dates, and names. Finally, you can even "chat" with your mail—ask questions like "What is the invoice number?" or "When is this payment due?" and the AI will find the answer with citations.

Is Postal secure and compliant for sensitive business mail?

Absolutely! Security and compliance are at the core of our service. Postal is built to meet and maintain SOC 2 and HIPAA compliance standards, which are rigorous frameworks for data security and privacy. We process all mail in our own secure, access-controlled facilities—we don't outsource this critical task. This means your sensitive business, financial, and client information is protected from end-to-end, giving you peace of mind for even the most confidential correspondence.