Qamarero

Qamarero is the all-in-one restaurant management platform that is revolutionizing how hospitality businesses operate across Spain, France, the UK, and Italy! Say goodbye to the chaos of juggling 5 to 7 disconnected tools like a POS terminal, a separate reservation app, multiple delivery aggregators, clunky spreadsheets for inventory, and a paper time clock. Each one is expensive, siloed, and requires separate training for your staff. Qamarero replaces all of them with a single, powerful platform that runs on any phone or tablet. No proprietary terminals needed. No complicated integrations to set up. Your restaurant goes live in hours, not weeks. One simple subscription covers everything: point of sale, table management, QR ordering, delivery integration with Uber Eats and Glovo, customer CRM, marketing automation, loyalty programs, inventory tracking, staff time tracking, and real-time analytics. Over 2,500 venues already trust Qamarero daily, reporting 35% fewer order errors and 15% higher average check sizes. It is designed for all types of hospitality businesses including cafeterias, burger joints, pizzerias, kebab shops, pubs, nightclubs, ice cream parlors, hotels, and beach bars. And now with the launch of Qamarero Phone, an AI voice agent that answers restaurant calls 24/7 in 30+ languages, you can take reservations, answer FAQs, and route complex requests to staff without missing a single opportunity. Qamarero is built by hospitality professionals for hospitality professionals, and it is your ticket to higher revenue and less stress!

All-in-One POS and Management System

Qamarero combines a fully featured point of sale system with table management, QR ordering, and delivery integration all in one place. Manage orders, payments, and billing from a single intuitive interface that works on any phone or tablet. No need for expensive proprietary hardware or multiple training sessions for different systems. Your staff can start using it immediately, reducing onboarding time and eliminating confusion. The system is homologated with Verifactu, ensuring full compliance with Spanish tax regulations and helping you avoid costly fines.

AI-Powered Voice Agent with Qamarero Phone

The newest innovation from Qamarero is Qamarero Phone, an AI voice agent that answers your restaurant's calls 24 hours a day, 7 days a week in over 30 languages. It seamlessly handles reservations, answers frequently asked questions about menu items and hours, and intelligently routes complex or urgent requests directly to your staff. Never miss a booking or a customer inquiry again, even during your busiest shifts. This feature alone can dramatically increase your reservation volume and free up your team to focus on delivering exceptional in-person service.

Integrated Delivery and Online Ordering

Qamarero connects directly with major delivery aggregators like Uber Eats and Glovo, bringing all your orders into one centralized system. You also get your own branded QR ordering system for dine-in customers, allowing them to browse menus, place orders, and pay from their own phones. This reduces pressure on your waitstaff, speeds up table turnover, and has been shown to increase average check sizes by 15%. With fewer manual entry errors, you will see a 35% reduction in order mistakes, leading to happier customers and less food waste.

Comprehensive CRM and Marketing Automation

Build stronger relationships with your customers using Qamarero's built-in CRM and marketing automation tools. Capture customer data automatically with every order and reservation, then use that data to run targeted email or SMS campaigns. Create and manage loyalty programs that reward repeat visits and increase customer lifetime value. Send automated birthday offers, special event invitations, or reactivation campaigns to lapsed customers. All of this is included in your single subscription, eliminating the need for expensive third-party marketing platforms.

Full-Service Restaurant Management

A busy tapas bar or pizzeria can use Qamarero to manage the entire guest experience from reservation to payment. The host uses the tablet-based table management to seat guests and track wait times. Servers take orders directly on handheld devices and send them to the kitchen display system (KDS). Customers can also scan a QR code to order and pay from their phones, reducing wait times and increasing table turns. The integrated POS processes all payments, and the CRM captures guest preferences for future visits.

Fast Casual and Quick Service Operations

For burger joints, kebab shops, and cafeterias, speed and accuracy are everything. Qamarero streamlines the entire ordering process with QR ordering and integrated delivery apps. Customers at the counter or via their phones place orders that go directly to the kitchen. The system tracks inventory in real time, alerting you when ingredients are running low. Staff time tracking ensures you are compliant with new digital time recording regulations. Real-time analytics show you exactly which menu items are performing best and during which hours.

Multi-Venue and Event Management

Operators running multiple locations or managing events like food festivals and fairs love Qamarero's centralized dashboard. You can monitor sales, inventory, and staff performance across all your venues from a single login. For events like the Feria de Sevilla, the platform handles high-volume orders with ease, integrates with multiple payment terminals, and provides real-time data on revenue and foot traffic. The system is flexible enough to adapt to different menus and pricing structures for each location or event.

Beach Bar and Seasonal Business Operations

Seasonal businesses like chiringuitos (beach bars) need a system that is easy to set up and tear down, with no long-term hardware commitments. Qamarero runs on any tablet or phone, making it perfect for temporary locations. The system works offline, so you never lose connectivity on the beach. It integrates with delivery partners for takeaway orders, manages your limited inventory of drinks and food, and tracks staff hours during the busy summer season. When the season ends, you simply pause your subscription with no penalties.

What is Qamarero and what does it replace?

Qamarero is a single, all-in-one software platform that replaces the 5 to 7 disconnected tools most restaurants use. It combines a POS terminal, reservation system, delivery aggregator integrations, inventory management, staff time tracking, CRM, marketing automation, and loyalty programs into one unified system that runs on any phone or tablet. Instead of paying for multiple subscriptions and training staff on different interfaces, you get everything in one place with one subscription.

How do I install Qamarero and do I need special hardware?

Installation is incredibly simple. Qamarero works on any modern phone or tablet, so you do not need to buy any proprietary terminals or expensive hardware. You can use devices you already own. The system goes live in hours, not weeks. Simply download the app, set up your menu and pricing, and you are ready to start taking orders and payments. There are no complicated integrations or lengthy setup processes required.

Does Qamarero comply with tax regulations like Verifactu?

Yes, absolutely! Qamarero is fully homologated and compliant with Verifactu, the Spanish tax authority's electronic billing system. This means you can rest easy knowing your invoices and sales records are generated in the correct format to avoid fines. The platform automatically handles all the required data transmission to tax authorities, saving you from manual compliance work and potential penalties that can reach up to 50,000 euros per year.

What kind of support does Qamarero offer?

Qamarero provides human support 365 days a year. You are never alone when using the platform. Their support team is available by phone and email to help with any questions, from initial setup to troubleshooting during service. They also offer a comprehensive help center with guides and tutorials. The company is built by hospitality professionals who understand the unique challenges of running a restaurant, so you get practical, empathetic support when you need it most.