Hatchet

About Hatchet

Hatchet is your AI companion for incident response, designed to help on-call engineers triage and resolve issues efficiently. The platform reads logs and analyses communication channels, providing actionable insights and code fixes, ultimately enhancing incident management for critical tier-1 services.

Hatchet offers competitive pricing plans tailored to businesses at Series B - D stages. Each tier includes distinct features, such as enhanced log analysis and customizable integrations, while premium plans may include added benefits, ensuring value and efficiency in incident response management.

Hatchet boasts a user-friendly interface designed for seamless navigation and efficient use. Its layout enhances user engagement, allowing for quick access to incident response tools, log analysis features, and customizable settings, making it an ideal solution for engineers managing critical services.

How Hatchet works

Users interact with Hatchet by integrating it into their existing logging systems, pointing it to logs, and allowing it to analyze in real-time. During incidents, Hatchet develops suggested pathways for investigation and potential fixes, streamlining workflows and enabling quicker resolutions for on-call engineers.

Key Features for Hatchet

AI-Powered Log Analysis

Hatchet’s AI-Powered Log Analysis feature transforms how on-call engineers address incidents. By analyzing communication channels and log data, Hatchet provides instant suggestions and potential fixes, significantly accelerating the investigation process and enhancing incident resolution efficiency.

Self-Hosted Data Security

Hatchet prioritizes user data security with its Self-Hosted Data Security feature, ensuring that all operations occur within a private environment. This setup guarantees no telemetry leaks, providing peace of mind for users concerned about data integrity and compliance.

Automated Incident Triage

Automated Incident Triage is a standout feature of Hatchet, designed to streamline the response process for on-call engineers. By automatically prioritizing incidents and suggesting actionable next steps, it reduces the time spent on manual investigation and enhances operational efficiency.