AskLettie

Tired of dealing with endless phone calls and chaotic message threads from your tenants? Say hello to AskLettie, your ultimate AI property management assistant! Designed specifically for UK landlords and letting agencies, AskLettie revolutionizes the way you handle tenant maintenance requests. Operating 24/7 through WhatsApp, this innovative tool ensures that you can manage your properties without the stress of constant interruptions. The moment a tenant reports an issue, AskLettie jumps into action, intelligently triaging the problem, logging every detail, and providing you with actionable reports. Its primary mission is to reclaim your most precious asset: your time! With features that help you stay compliant with essential regulations like the Renters' Right Act and Awaab's Law, AskLettie allows you to focus on what truly matters—enjoying calm, controlled, and efficient property management!

Seamless WhatsApp Integration

AskLettie integrates flawlessly with WhatsApp, a platform your tenants are already familiar with! This means no learning curves or new apps to download—just instant access to property management support anytime, anywhere!

Comprehensive Compliance Hub

Stay ahead of the game with AskLettie's centralised compliance hub! Track every document in one place with automatic reminders for expiring certificates, ensuring you're never caught off guard by regulatory changes or compliance issues!

Automatic Audit Trail

With AskLettie, you receive a time-stamped, un-editable log of every tenant message, AI reply, and action taken. This ensures you have a perfect compliance record built automatically, making your life easier and keeping you protected!

Visual AI Analysis

Say goodbye to guesswork! AskLettie's visual AI analysis allows it to evaluate tenant photos, instantly identifying faults and assessing severity. This feature cuts out the endless back-and-forth, making maintenance requests smoother and faster!

Streamlined Maintenance Requests

When a tenant reports an issue, AskLettie automatically triages the problem, prioritising it based on urgency. This means you can address the most critical issues first, enhancing your property management efficiency!

Enhanced Tenant Satisfaction

With instant responses and 24/7 support via WhatsApp, tenants experience faster resolutions to their maintenance queries. This leads to higher tenant satisfaction and helps build long-lasting relationships!

Effortless Compliance Management

Navigating the complexities of UK property regulations can be daunting. AskLettie makes compliance easy by tracking documents and providing you with instant access to legal reports, ensuring you are always ready for inspections!

Improved Time Management

By automating the initial conversation and data collection, AskLettie frees up your valuable time! You can focus on strategic decisions and improving your properties rather than getting bogged down in day-to-day tenant communications!

How does AskLettie handle tenant maintenance requests?

AskLettie operates via WhatsApp, allowing tenants to report issues anytime. It intelligently triages the requests, logging every detail and providing you with actionable reports to address the concerns effectively!

Is there a limit to the number of properties I can manage with AskLettie?

AskLettie offers various pricing plans to accommodate different portfolios. The most popular plan allows management of up to 8 properties, making it easy to scale as your property portfolio grows!

Can I customize the responses that AskLettie provides?

Yes! AskLettie is designed to be flexible and can be tailored to fit your specific needs and preferences. You can set guidelines for how issues should be handled, ensuring consistency across tenant interactions!

What if my tenants do not use WhatsApp?

While WhatsApp is the primary platform for AskLettie, you can still manage your properties through the web dashboard. This allows you to track requests and communicate with tenants via alternative methods if necessary!