Zigpoll

Zigpoll is a no-code platform for collecting customer feedback through surveys and polls.
August 13, 2024
Web App
Zigpoll Website

About Zigpoll

Zigpoll is an innovative survey platform designed to help businesses gather valuable insights effortlessly. By facilitating post-purchase surveys and interactive polls, Zigpoll enables companies to enhance their customer journey and improve conversion rates. Ideal for e-commerce, it streamlines data collection for impactful decision-making.

Zigpoll offers a variety of pricing plans including a free Lite version with essential features. Starting at $10/month for the Basic plan, users can access increased response limits and support. Upgrading provides additional features such as AI insights and SMS messaging, enhancing user experiences and value.

Zigpoll's user interface is designed for seamless navigation, enhancing the overall browsing experience for users. Its intuitive layout and customizable survey features enable users to quickly create and manage feedback campaigns. This user-friendly design ensures that collecting insights is efficient and enjoyable for all users.

How Zigpoll works

Users interact with Zigpoll by signing up and integrating the platform with their e-commerce site. After onboarding, they can create surveys using various question formats to collect zero-party data. Users can customize survey styles and deploy them at key customer interactions. Zigpoll’s intuitive dashboard then analyzes responses, providing actionable insights and enhancing decision-making.

Key Features for Zigpoll

Real-Time Insights

Zigpoll offers real-time insights, allowing businesses to respond promptly to customer feedback. This unique feature helps companies adapt quickly to changing customer needs, fostering better relationships and enhancing overall satisfaction, thereby driving business growth and success.

Post-Purchase Surveys

Post-purchase surveys are a standout feature of Zigpoll, enabling businesses to gather valuable customer impressions right after a purchase. This helps in optimizing the customer experience and improving products based on direct feedback, ensuring that users’ needs are continually met by the brand.

AI-Powered Analysis

Zigpoll includes AI-powered analysis tools that automatically identify trends and key insights from customer responses. This feature provides businesses with the ability to understand feedback patterns without manually sifting through data, offering a significant advantage in strategy development and customer engagement.

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