Kastro

About Kastro

Kastro is an innovative AI-first customer support platform tailored for startups and indie hackers. By integrating AI chatbot capabilities with human support, Kastro enhances productivity, allowing teams to focus on complex issues while automating repetitive inquiries. Experience faster responses and customer satisfaction with Kastro’s streamlined approach.

Kastro offers flexible pricing tiers to meet various needs, starting with a free trial for new users. Paid plans deliver advanced features such as priority customer support and enhanced integrations, ensuring businesses maximize their efficiency. Kastro's pricing is designed to provide excellent value for affordable customer support solutions.

Kastro’s user interface is designed for simplicity and efficiency, facilitating an intuitive browsing experience. The layout seamlessly integrates key features like chat functionalities and help center navigation. This user-friendly design makes it easy for customers and support teams to interact, ensuring smooth communication throughout their experience.

How Kastro works

Users begin by signing up for Kastro and customizing their help center and chatbot settings. During onboarding, they can train the AI with their knowledge base, enabling Kastro to understand and respond accurately. After setup, users can navigate the main dashboard to manage conversations, utilize AI assistance for quick replies, and access analytics to enhance customer support processes.

Key Features for Kastro

AI ChatBot

Kastro features an innovative AI ChatBot that seamlessly handles repetitive inquiries, allowing human agents to focus on more complex issues. This functionality, backed by advanced AI technology, enhances support efficiency and improves customer satisfaction, making Kastro a versatile solution for startups and small businesses.

Help Center Integration

The Help Center integration in Kastro empowers users by suggesting relevant articles throughout customer interactions. This feature streamlines the support process, allowing customers to access self-service options instantly, reducing response times, and enhancing overall user experience with immediate, accurate information at their fingertips.

Collaborative Answering

Kastro’s collaborative answering feature enables support teams to work alongside AI, enhancing communication efficiency. This functionality optimizes team productivity by summarizing conversations and automating replies, allowing for faster response times and ensuring that customers receive timely assistance without compromising on quality.