Dropchat

About Dropchat

Dropchat is an innovative platform designed for businesses to create customized AI chatbots effortlessly. With a no-code interface, it allows users to incorporate diverse data sources like PDFs, websites, and videos, providing an interactive customer experience while efficiently addressing inquiries and escalating to human agents when necessary.

Dropchat offers three pricing tiers to meet users' needs: a free plan with essential features, a Starter plan at $24/month for expanded capabilities, and a Growth plan at $99/month for advanced features and personalized training. Each tier enhances chatbot performance, scalability, and customer support.

Dropchat’s user interface is designed for simplicity and effectiveness, ensuring a seamless experience in chatbot creation. The intuitive layout allows users to easily navigate features, making data integration straightforward. Its no-code approach lets everyone build chatbots efficiently, enhancing user experience and satisfaction.

How Dropchat works

Users interact with Dropchat by starting with a free trial to create chatbots using their data sources such as PDFs and websites. The no-code interface allows for easy integration, enabling chatbots to answer customer queries effectively. If complex issues arise, users can escalate to email or connect to live agents seamlessly, ensuring comprehensive support.

Key Features for Dropchat

Custom AI Chatbots

Dropchat’s custom AI chatbots empower businesses to engage customers interactively. By integrating various data sources, including PDFs and web pages, it provides accurate responses tailored to inquiries, enhancing user satisfaction and operational efficiency.

24/7 Customer Support

With Dropchat, users benefit from 24/7 customer support through AI-powered chatbots. This feature ensures seamless assistance, allowing businesses to address customer needs at any time, significantly enhancing overall user experience and satisfaction.

Email Escalation Feature

Dropchat includes an email escalation feature that allows seamless transition from chatbot interactions to email support. This functionality ensures users receive detailed assistance when chatbots struggle, providing personalized help and maintaining high service quality.