Canny
About Canny
Canny is a leading customer feedback management platform designed for product teams seeking to optimize their development process. It allows users to collect, analyze, and prioritize feature requests, ensuring products are built around customer needs. With innovative AI features, Canny enhances decision-making and fosters user engagement.
Canny offers flexible pricing plans to accommodate various business sizes. From free trials to advanced tiers, users can choose plans that best fit their needs. Upgrading provides additional features like AI insights, roadmaps, and enhanced user support, ensuring teams maximize their feedback management efforts with Canny.
Canny features a modern, user-friendly interface that streamlines the feedback collection process. Its intuitive design makes it easy for users to navigate tools and features. With customizable layouts and seamless UX, Canny ensures a delightful experience while effectively managing customer feedback and product roadmaps.
How Canny works
Users begin their journey with Canny by quickly setting up an account and integrating existing tools for seamless feedback collection. The platform allows teams to gather requests from various channels, analyze insights, prioritize features, and maintain transparent roadmaps. Canny simplifies the entire feedback management process for optimal product growth.
Key Features for Canny
Automated Feedback Capture
Canny's Automated Feedback Capture feature allows users to collect customer insights effortlessly. By integrating conversation channels, Canny intelligently captures and deduplicates requests, providing a centralized place for feedback management. This unique functionality empowers teams to prioritize effectively and enhances their understanding of customer needs.
Feedback Prioritization
Canny’s Feedback Prioritization allows teams to develop customized scoring formulas for feature requests. By weighing impact and effort, users can focus on high-value features, ensuring products align with user demands. This strategic approach enhances decision-making, making Canny a vital tool for product success.
Public Roadmaps
Canny’s Public Roadmaps feature keeps customers in the loop by showcasing development progress. Teams can create visual roadmaps that outline upcoming features, ensuring transparency and fostering trust. This unique capability not only engages users but also enhances customer satisfaction by demonstrating responsiveness to feedback.
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